Friday, January 05, 2007

Mercantile System's New Web Site Offers Wealth of Free Management Tools and Information

Customer experience management consulting firm Mercantile Systems has launched a new version of its Website that offers service-dependent businesses a wealth of information about how to improve their bottom lines through optimizing customer and employee interactions. The new site,, provides valuable tools and resources for business managers who are looking for ways to develop or extract actionable operational data to apply to immediate improvements in productivity, inventory loss control, employee theft issues and customer relationship enhancements. The site features an online library of articles ranging from how to develop effective employee sales incentives and suggestive selling programs to loss prevention and better allocation of customer service resources. Mini case studies are featured as well. more...

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